When responding to a subject access request (SAR), it is important to release only information that the requestor is entitled to see. It is particularly important to ensure that the personal information of other people in the information is not released unless it is appropriate to do so. The same is true when a freedom of information request is responded to - only information that everyone would be entitled to see should be disclosed.
It is vital that redactions are done correctly so that they cannot be undone - the original text cannot be recovered.
In the example above, the SAR has been made by Edward Cooper, and the redacted version contains only information that is about him. This shows how much information can be redacted from a document. This may be an important consideration if your organisation is in a dispute with the person who has made the request.
There are many reasons why you might need to convert audio into written text. As part of a subject access request, the person making the request is entitled to have information in a legible format. There may also be a need if the requestor has a specific disability and requires the audio to be transcribed in this way.
The same may apply for any audio that has been captured along with CCTV footage. You may need to supply a transcript of the audio or subtitle the video footage to comply with equality legislation. We can either supply the text in a separate file or we can subtitle the video, or even both.
If you have audio that needs to be disclosed under a SAR or FOI, it makes sense to get us to transcribe it and then redact any information that should be withheld as part of our redaction service.
This way, we are able to assist you with all your redaction and transcription services in one go. This will save you time and worry.